blinkyDings Genesys Cloud Connector
大小:7.7KiB版本:v 1.0.7更新时间:2021-12-21
Native Messaging API Host for blinkyDings by Deliberate GmbH (https://deliberate.de/en/blinkydings)
blinkyDings Genesys Cloud Connector 的使用方法详解,最全面的教程
blinkyDings Genesys Cloud Connector 描述:
用户数:410
分类:无障碍插件
扩展大小:7.7 KiB
最后更新时间:2021-12-21
版本:v 1.0.7
blinkyDings Genesys Cloud Connector 插件简介:
这是来自Chrome商店的 blinkyDings Genesys Cloud Connector 浏览器插件,您可以在当前页面下载它的最新版本安装文件,并安装在Chrome、Edge等浏览器上。
blinkyDings Genesys Cloud Connector插件下载方法/流程:
点击下载按钮,关注“扩展迷Extfans”公众号并获取验证码,在网页弹窗中输入验证码,即可下载最新安装文件。
blinkyDings Genesys Cloud Connector插件安装教程/方法:
(1)将扩展迷上下载的安装包文件(.zip)解压为文件夹,其中类型为“crx”的文件就是接下来需要用到的安装文件
(2) 从设置->更多工具->扩展程序 打开扩展程序页面,或者地址栏输入 Chrome://extensions/ 按下回车打开扩展程序页面
(3) 打开扩展程序页面的“开发者模式”
(4) 将crx文件拖拽到扩展程序页面,
完成安装如有其它安装问题,
请扫描网站底部二维码与客服联系如有疑问请参考:
https://www.extfans.com/installation/This Chrome-Extension allows our desktop application "blinkyDings" to connect with the "Genesys Cloud" web application.
blinkyDings is a special add-on for your Genesys Cloud application. It signals the current Genesys Cloud status of the agent and informs about incoming interactions easily visible for the whole customer service team and of course the agent himself.
WHY BLINKYDINGS?
- The Genesys Cloud web application is sandboxed and confined to reside inside a browser
- Web applications only have limited ability to interact with their client host OS
- Browser window cannot be brought forward by contained web application
- Windows Toast-Notifications are not intrusive enough
- Audio notifications are mostly undesired
- Team leaders would like to have a live activity and performance overview
WHAT’S BLINKYDINGS?
- blinkyDings is a client application that extends the notification capabilities of Genesys Cloud
- Offers signaling for any AgentPresence-State, CallConversation-State and Routing-Status
- Offers Visual On-Screen non-intrusive Popup above all windows
- Use of external USB Color LED light (Kuando busylight)
- Signaling style for each state can be configured to have individual color and blink behavior
- All blinkyDings clients are provisioned by central cloud configuration backend
- Simple registration and configuration via QR-Code from mobile device camera
- Configuration groups for uniform blink style and behavior
Please contact us for more information...
blinkyDings is a product by deliberate-gmbh.de
Copyright © 2020 Deliberate GmbH