OnSIP Call Assistant

社交通讯插件大小: 606KiB版本: v 1.8.0.27更新时间: 2021-12-21
大小:606KiB版本:v 1.8.0.27更新时间:2021-12-21

OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.

OnSIP Call Assistant 的使用方法详解,最全面的教程


OnSIP Call Assistant 描述:

用户数:1000

分类:社交通讯插件

扩展大小:606 KiB

最后更新时间:2021-12-21

版本:v 1.8.0.27


OnSIP Call Assistant 插件简介:

这是来自Chrome商店的 OnSIP Call Assistant 浏览器插件,您可以在当前页面下载它的最新版本安装文件,并安装在Chrome、Edge等浏览器上。


OnSIP Call Assistant插件下载方法/流程:

点击下载按钮,关注“扩展迷Extfans”公众号并获取验证码,在网页弹窗中输入验证码,即可下载最新安装文件。


OnSIP Call Assistant插件安装教程/方法:

(1)将扩展迷上下载的安装包文件(.zip)解压为文件夹,其中类型为“crx”的文件就是接下来需要用到的安装文件

(2) 从设置->更多工具->扩展程序 打开扩展程序页面,或者地址栏输入 Chrome://extensions/ 按下回车打开扩展程序页面

(3) 打开扩展程序页面的“开发者模式”

(4) 将crx文件拖拽到扩展程序页面,

完成安装如有其它安装问题,

请扫描网站底部二维码与客服联系如有疑问请参考:

https://www.extfans.com/installation/
This extension offers the ability to click-to-call phone numbers in a web page and displays caller-ID browser notifications for incoming calls. Zendesk users can take advantage of automatic ticket generation with caller identifying information. If you are a Highrise user, keep track of communications with auto-call logging in Highrise. To use this plugin, you MUST be an OnSIP CUSTOMER. Features 1. Click-to-Call: No more dialing! Phone numbers on web pages turn into clickable links for an instant call 2. Caller ID Browser Notifications: Popups will alert you of incoming calls (can disable) 3. Zendesk Integration: Auto generates tickets with enhanced caller ID 4. Highrise Integration: Auto logs calls with your Highrise contacts OnSIP Call Assistant Instructions: 1. You must be an OnSIP (www.onsip.com) customer to use this plugin. 2. Download the extension. 3. Single-click on the extension's icon to toggle the extension ON or OFF 4. In your Chrome browser, select Window > Extensions > Options under “OnSIP Call Assistant” to open the "Settings" page where you can enter your SIP address and password. 5. At the top of the browser, confirm to allow browser pop-up notifications. Otherwise, you will not receive Caller ID popups. 6. After installing the extension, all phone numbers on the pages you visit will be converted into links, which will initiate a phone call when you click them. A phone number link will be easily recognizable by the phone icon, which will appear when you hover your mouse over it. OnSIP Call Assistant with Highrise Instructions: 1. If you have a Highrise account, go back to the Options menu. (In Chrome, select Window > Extensions > Options) 2. Enter your Highrise domain and API Key in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip. 3. Select your timezone from the dropdown. 4. Once you have entered the appropriate fields, click Save. 5. Now, all calls with Highrise contacts will be auto-logged as a note in the contact’s profile. OnSIP Call Assistant with Zendesk Instructions: 1. If you have a Zendesk account, go back to the Options menu. (In Chrome, select Window > Extensions > Find OnSIP Call Assistant > Options. Or, right click on the Call Assistant icon in the top right hand corner of your browser and select 'Options') 2. Select the Applications Integrations dropdown and choose Zendesk Integration. 3. Enter your Zendesk URL, Zendesk Email Account, Zendesk API token in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip. 4. Once you have entered the appropriate fields, click Save. 5. Now, all inbound calls will auto-generate a ticket with caller identification info. The ticket will be assigned to the agent (you) who answered the call and opened in the agent's (your) portal Visit our Highrise Integration page at https://info.onsip.com/highrise for a video demo. Visit our Zendesk Integration page at https://info.onsip.com/zendesk for a video demo.

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