Think Help Desk
大小:623KiB版本:v 0.0.0.1更新时间:2021-12-21
This Chrome Extension is built for Think Help Desk Clients, if you do not have Think Help Desk, please contact sales@thinkhelpdesk.
Think Help Desk 的使用方法详解,最全面的教程
Think Help Desk 描述:
用户数:49
分类:生产工具插件
扩展大小:623 KiB
最后更新时间:2021-12-21
版本:v 0.0.0.1
Think Help Desk 插件简介:
这是来自Chrome商店的 Think Help Desk 浏览器插件,您可以在当前页面下载它的最新版本安装文件,并安装在Chrome、Edge等浏览器上。
Think Help Desk插件下载方法/流程:
点击下载按钮,关注“扩展迷Extfans”公众号并获取验证码,在网页弹窗中输入验证码,即可下载最新安装文件。
Think Help Desk插件安装教程/方法:
(1)将扩展迷上下载的安装包文件(.zip)解压为文件夹,其中类型为“crx”的文件就是接下来需要用到的安装文件
(2) 从设置->更多工具->扩展程序 打开扩展程序页面,或者地址栏输入 Chrome://extensions/ 按下回车打开扩展程序页面
(3) 打开扩展程序页面的“开发者模式”
(4) 将crx文件拖拽到扩展程序页面,
完成安装如有其它安装问题,
请扫描网站底部二维码与客服联系如有疑问请参考:
https://www.extfans.com/installation/Think Help Desk is an all in one Ticketing system for School Systems.
In our Chrome Extension we provide end users the ability to record screen, grab a snapshot, or go directly to submit a ticket. 100% Free and Lightweight!
Affordable
We built our cloud based solution to be affordable. We don't charge per tech or per user. Our pricing is 50%-75% cheaper than our competitors. We have been doing this for over 10 years and our parent company has been in the business for over 25 years. In that time we figured out how to do things more efficiently. You can get up and running for as little as $79/month.
Customizable
Customization is key to making our software stand out. We spent extra time making sure you are never stuck with a one size fits all solution. Our software allows you to define which fields, colors, features and reports you want to use. You even get to decide how they act when you use them. Best of all, our team helps you make things perfect. You never have to guess your way through setting up your help desk.
Work Flow
Automatically routes requests to the responsible parties. Requests automatically go to the correct person(s) to handle the issue(s). So when a user has a leak in their office, Maintenance knows about it. If the user needs printer paper purchasing gets the request. And when a user can't login the request goes to the tech department. Only manage your issues not everyone else's.
Secure
Security is on everyones mind including ours. We include captcha, SSL, database encryption, unique passwords, universal passwords, password storage for devices and your data is separate from all other THD customers.
Cloud Based
Our system is 100% Cloud based. This means you have nothing to install, nothing to manage and nothing to backup. Everything runs in your browser. We don't require agents or applets. Think how much easier things are when you don't have to maintain them.
Free Support
We use our ThinkHelpDesk software to handle requests from our clients. You can open a request and our team will solve the issue ASAP. Free setup help is also part of the support we offer.
Daily Backup
Your data is backed up every hour, every day, because protecting your information is important. We also allow you to download your data whenever you want.
LDAP Integration
LDAP integration is available. We can help you tie your Help Desk into your Directory. Our engineering team will work with you to make sure your integration goes smoothly and is completely secure.
Asset Tracking
Asset tracking is a built in feature. This enables you to tie assets to both users and tickets. When a user request comes in you always have all the information you need when you need it.
Check List
You can setup check lists for your users. After they open a request. A pop-up check list will make sure they have some basic information to try to solve their own issue.
Star Rating
A simple system that allows feedback from your users. The Star Rating system allows users to answer questions you want to know. It will show up as an option in their email notice when the ticket is closed. The users can rate and comment on the service they received and this information can be shared with a manager, a team or be anonymous.
Quick Quote
Get a quick quote from a vendor to complete your task. The system will send out a request to approved vendors and tie the responses to the request. This way you can see all the info in the ticket and not have to search through lots of mailboxes.