NICE inContact CXone Agent Chrome Extension
大小:6.54MiB版本:v 4.45.0更新时间:2021-12-21
NICE inContact CXone Agent Chrome Extension
NICE inContact CXone Agent Chrome Extension 的使用方法详解,最全面的教程
NICE inContact CXone Agent Chrome Extension 描述:
用户数:336
分类:生产工具插件
扩展大小:6.54 MiB
最后更新时间:2021-12-21
版本:v 4.45.0
NICE inContact CXone Agent Chrome Extension 插件简介:
这是来自Chrome商店的 NICE inContact CXone Agent Chrome Extension 浏览器插件,您可以在当前页面下载它的最新版本安装文件,并安装在Chrome、Edge等浏览器上。
NICE inContact CXone Agent Chrome Extension插件下载方法/流程:
点击下载按钮,关注“扩展迷Extfans”公众号并获取验证码,在网页弹窗中输入验证码,即可下载最新安装文件。
NICE inContact CXone Agent Chrome Extension插件安装教程/方法:
(1)将扩展迷上下载的安装包文件(.zip)解压为文件夹,其中类型为“crx”的文件就是接下来需要用到的安装文件
(2) 从设置->更多工具->扩展程序 打开扩展程序页面,或者地址栏输入 Chrome://extensions/ 按下回车打开扩展程序页面
(3) 打开扩展程序页面的“开发者模式”
(4) 将crx文件拖拽到扩展程序页面,
完成安装如有其它安装问题,
请扫描网站底部二维码与客服联系如有疑问请参考:
https://www.extfans.com/installation/NICE inContact CXone Agent CRM for Chrome consolidates your customer context and contact center controls into a single interface, for more efficient agents and exceptional experiences. With quick and easy access to the tools and information they need, agents can handle more interactions in less time—and deliver more personalized service. Use your CRM data to identify customers and connect them to the ideal agent, improving first-call resolution, average handle time, and customer and agent satisfaction. Deploy in hours and scale as your business needs evolve. Supports Microsoft Dynamics, Zendesk, ServiceNow and SugarCRM.
Benefits
• Personalize every interaction by delivering all relevant customer information to the agent before the interaction begins
• Increase agent efficiency with a consolidated interface that provides easy access to the tools and information agents need
• Eliminate after-call work and improve data integrity with automatic data synchronization between CXone and your CRM
• Make better decisions with 360° view of customer journey
• Accelerate operational agility with a tested, pre-built integration that easily scales as business needs evolve