8x8 callstats monitoring for Genesys

开发者工具插件用户量: 4大小: 144KiB版本: v 1.0.4更新时间: 2021-12-21
用户量:4大小:144KiB版本:v 1.0.4更新时间:2021-12-21

A chrome extension solution for monitoring Genesys from 8x8 callstats.io.

8x8 callstats monitoring for Genesys 的使用方法详解,最全面的教程

8x8 callstats monitoring for Genesys 描述:



扩展大小:144 KiB


版本:v 1.0.4

8x8 callstats monitoring for Genesys 插件简介:

这是来自Chrome商店的 8x8 callstats monitoring for Genesys 浏览器插件,您可以在当前页面下载它的最新版本安装文件,并安装在Chrome、Edge等浏览器上。

8x8 callstats monitoring for Genesys插件下载方法/流程:


8x8 callstats monitoring for Genesys插件安装教程/方法:


(2) 从设置->更多工具->扩展程序 打开扩展程序页面,或者地址栏输入 Chrome://extensions/ 按下回车打开扩展程序页面

(3) 打开扩展程序页面的“开发者模式”

(4) 将crx文件拖拽到扩展程序页面,



BY INSTALLING THIS EXTENSION, YOU AGREE TO THE 8x8 TERMS OF USE AND PRIVACY POLICY. INSTALLATION INSTRUCTIONS 1. Install the callstats.io Monitoring for Genesys Chrome extension using the Google admin console. (The extension uses managed storage so can be used only with managed browsers) 2. Obtain the appID and appSecret from callstats.io dashboard. 3. Set the policy for extensions, use the following format for JSON { "app_id": { "Value": // app ID value, Integer }, "app_secret": { "Value": "app_secret" // app secret value of type string }, "app_version": { "Value": "1.0.0" // app version value of type string } } After the callstats.io Monitoring for Genesys extension is installed, your browser will forward WebRTC call metrics to callstats.io. If no policy for extension is set, the extension will not send data to callstats.io. To stop sending WebRTC metrics to callstats.io, you must either disable or remove the extension by adjusting the settings on the Chrome Extension settings page. The callstats.io Monitoring and Analytics service enables Genesys pure cloud contact center managers to optimize voice call quality. It continuously monitors active calls on Genesys, detects communications impairments and provides critical insights to help quickly resolve them. Contact centers benefit by reducing agent downtime, increasing productivity and improving customer experiences. callstats.io collects up to 500 metrics from Genesys endpoints every few seconds to create a comprehensive view of each call in real-time. It features artificial intelligence that automatically detects trouble, eliminating costly manual data analysis and accelerating time-to-resolution. callstats.io can help diagnose a wide range of problems, including network performance constraints, cloud infrastructure problems, endpoint misconfiguration, signaling and media incompatibilities.


브라우저에서 라온시큐어의 PC보안 기능을 사용하기 위한 확장 프로그램입니다.
Capture a screenshot of your current page in entirety and reliably—without requesting any extra permissions!
Расширение позволяет использовать КриптоПро ЭЦП Browser plug-in в браузере. Для работы требует установленного ЭЦП Browser plug-in.
Adds React debugging tools to the Chrome Developer Tools. Created from revision 82762bea5 on 3/10/2022.
Advanced Eyedropper, Color Picker, Gradient Generator and other colorful goodies
POSTMAN CHROME IS DEPRECATED DOWNLOAD THE UPDATED POSTMAN NATIVE APPS Postman Chrome is deprecated and is missing essential, new…
The Facebook Pixel Helper is a troubleshooting tool that helps you validate your pixel implementation.
Tag Assistant helps to troubleshoot installation of various Google tags including Google Analytics, Google Tag Manager and more.
back top top
back top top